What legal steps to take for shotty work received?
Too old to care asked:
A company hung some expensive heat repellant screens on my home but the screens are not pulled tight enough - they have ripples in them, like they’re wavy. They can be tightened but they won’t return my calls. What legal steps do I take to force them to fix this mess? I’d rather use my attorney, if that’s reasonable.
A company hung some expensive heat repellant screens on my home but the screens are not pulled tight enough - they have ripples in them, like they’re wavy. They can be tightened but they won’t return my calls. What legal steps do I take to force them to fix this mess? I’d rather use my attorney, if that’s reasonable.
September 5th, 2008 at 12:41 am
Find out if he needed to pull a permit, if not report him the the building department.
Personally Go by his place of business, it is easier to say no on the phone or ignore your call if he has caller id. Much harder to say no face to face.
September 7th, 2008 at 2:23 pm
Talk to your attorney. Get pictures of the screens. If possible, get pictures of another house with the same screens installed properly.
Maybe a letter from your attorney will be enough to get the company to fix your screens.
September 8th, 2008 at 1:57 pm
If you get your attorney involved - you will spend more money than it’s worth.
Try writing a letter to the owner of the company, explaining that the screens are great, however they just need tightened a little bit.
Some customers I have worked for are so demanding that I never want to step foot in their house again, but I would return if they were unhappy about work we did.
In your letter send some pictures and set a date as to when you would like a response.
Send your letter certified mail with the option a return receipt showing that he signed for and accepted the letter. This lets you know he did in fact receive it.
This will let him know you are serious, without the cost of an attorney. If this does not work - you can try an attorney or just hire a competant handyman to read the instructions for tightening and go ahead and do it for you.
September 9th, 2008 at 6:50 pm
You might request that your attorney write a letter demanding that they fix your screens in order to avoid a law suit. Hopefully the company responds to the letter and the situation can be resolved quickly and inexpensively.
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